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PR, communications, and marketing


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Marketing, communications, public relations, and social media play a critical role in increasing the public awareness and relevancy of museums. Browse dozens of resources below to learn effective strategies for executing these functions.

Social Media Decision Tree

VIDEO: What’s It Like To Work In Marketing & Communications? | #BoFEducation
The Business of Fashion
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One area of a communications strategy is how and when to respond to a social media post from a commenter about your museum. In this decision tree, you can follow a process for determining the best course of action.

Marketing Report Template

VIDEO: PUBLIC RELATIONS vs. Advertising vs.Marketing
Public Relations 101
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Knowing what types of statistics to report on and how often is an important step in communications planning. Download a copy of our marketing and communications reporting template to customize your own reports.

Visitor Photography in Museums

VIDEO: The Fine Line between Marketing and Public Relations | Public Relations: PR and Marketing
HumberEDU
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There are pros and cons to visitors having a camera in their back pocket. This handout shares policies on visitor photography, the decision-making process, and issues for implementation.

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Access Marketing, Communications, and PR Sample Documents with a Tier 3 Museum Membership

Become an AAM Tier 3 Museum Member to access sample documents key to marketing and communications, including marketing and communications plans, style guides, and social media policies.

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